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Data Privacy and
Terms of Service.

1. Definitions

  • Marsel Team, Matije Korvina 4, 24000 Subotica, (hereinafter: "marsel", "we", "us", "our", "us") means the legal entity that manages the websites at the web address www.marsel.rs
  • Personal data – means data related to natural persons who can be identified at some point.
  • User – represents the visitor of our site.
  • Client – represents the user of our services.
  • Usage Data – indicate the data that the user, by his clear acceptance of the terms, allows to be used for the purpose of improving the user experience.
  • Cookies – refers to small sets of simple files that are stored in a user's web browser while browsing a website.

2. About us and who controls the information

  • This website is the property of Marcel Team, with headquarters at Matija Korvina 4, 24000 Subotica
  • Marcel Team is a registered company in Serbia under:
    • with registration number: 64355872
    • PIB: 109684800
    • E-Mail Address: office@marsel.rs

  • 3. Relevant legislation

    4. Who collects and processes information

    • Based on the GDPR, every website user has the option to enable or disable the collection of their personal data.
    • Marcel Team collects and processes all necessary data from persons who have given their consent for their data to be processed, with a clearly stated purpose, in a manner permitted by law.

    5. We collect information in several different ways:

      5.1 Contact via email address:
    • When you contact us via email address, the only data that will be collected is the data you send us
    • This data will be stored and processed solely for the purpose of answering your inquiry or contacting you. If you write the email yourself, it can include your name, email address (hereinafter: email), phone number, location, description of your needs and any other information you send us.
    • Your data will be deleted at your request, and will not be stored after the need for it ceases.
    • At your own request, you have the possibility to receive from us your data that we have stored about you until that moment.

    • 5.2. The server on which our website is hosted
    • The server on which our website is hosted is maintained by the company Plus Hosting, Serbia
      "Plus Hosting" refers to mCloud doo, Studentski trg 4/, 11000 Belgrade, Serbia, PIB: 110525087.
    • When you visit our website, our web server records usage data, i.e. general information about your visit for the purpose of a visit number, but does not recognize or record any individual information about you. We cannot identify you personally, unless you provide us with personal information voluntarily. Personal data is collected only if you voluntarily disclose such data for the purpose of concluding a contract or opening a customer account.
    • All traffic (file transfer) between this website and your browser is encrypted and delivered over HTTPS. HTTPS (HyperText Transfer Protocol Secure) means an Internet protocol created by combining the HTTP protocol with the SSL/TLS protocol. This protocol enables encrypted communication and secure identification of the network's web server (internet service provider, ISP).

    • 5.3. Cookies and rules regarding the collection of data through cookies (Cookie Policy)
    • Whenever you use any website, mobile application or other Internet services, certain information is created and reported, and upon your approval by accepting the terms. The same applies when you visit the Marcel Team website.
    • Like most websites, this site uses Google Analytics (GA) to track user interactions. We use this data to determine the number of visits, that is, users who use our site, in order to understand their needs and to complete the user experience.

    6. What we know about you

    • We only collect information that you send us yourself or for which you give us your consent.
    • For example, we do not know your email address unless you email us. We use this data only within our company and will not sell or distribute it to other parties.
    • If you have provided us with your email address, but do not wish to receive any correspondence from us in the future, you have the option of contacting us via the email address office@marsel.rs in order to unsubscribe or request that your data be removed.

    7. How long do we keep your data

    • We retain your information only as long as we need to provide you with the service and fulfill the purposes described in this policy.
    • When the conditions for retaining this data are no longer met, we delete it and remove it from our databases.

    8. Data processing by third parties

    9. Unauthorized access to databases

    • If there is any violation or illegal intrusion into the database of our website or the website of any third party with whom we cooperate and which processes data, we notify the competent persons and authorities within 72 hours of such violation if it is reliably confirmed that they are the personal data that was in that database was stolen.

    10. Privacy Policy Changes

    • Marcel Team may modify this privacy policy as necessary. This privacy policy was developed with the last update on July 19, 2021.
    • Marcel Team reserves the right to modify this privacy policy as necessary, in order to comply with and comply with changes in laws and regulations.
    • We will not explicitly notify our customers or website users of these changes. Instead, we recommend that you periodically check this page for any policy changes.
    • If you believe that Marcel Team has not adhered to this privacy policy, please contact us via the details on our Contact page.